Health & Wellness

Want the Best Health Care? Here are Crucial Hospital Must-Haves You Can't Afford to Miss!

Want the Best Health Care? Here are Crucial Hospital Must-Haves You Can't Afford to Miss!

While the adage “health is wealth” is a bit overused, it remains true and uncontestable. From going all organic, daily supplements and medical maintenance to daily exercise – we do everything in our power to stay fit. Thus, it keeps us up all night whenever unforeseen illnesses come along our way. We need the best health care provider when it comes to dealing with sicknesses, especially the serious ones. Here are few things to look for when it comes to choosing the best medical facility:

It has a renowned and recognized roll of doctors and medical specialists

Medical expertise is crucial. A hospital with the most renowned, locally and internationally recognized physicians and specialists should definitely become the best choice. 

It's like an extension of your home

Not only are hospitals just recognized or accredited by the government to offer medical services, it must have a reputation or a track record of efficiency in service delivery and quality, staff courtesy, and overall patient care that make the hospital like an extension of your home.

It has the best facilities, world-class services

Now that the reputation is awesome and that you feel like home, the hospital must now have the best facilities, internationally recognized services so that patients who avail of their medical services are assured they are in good hands and have the best chance of healing. 

It should have local and international accreditations and certificates

With these effective facilities and services, such hospitals are then officially recognized by local and international groups as having met standards of excellence. With these, patients are assured with tangible evidence that the hospital they are entering will give them the best health care even on a global scale!

These factors will surely help you in choosing the hospital that is best for you or your loved ones.

(From left) JCI surveyors Joseph Skarzynski, MD; Carla L. Cassidy, RN, and Ozlem Yildirim Veenstra, PhD; TMC Chairman of the Board Dr. Augusto P. Sarmiento; TMC President and CEO Dr. Alfredo R.A. Bengzon; Strategic Services Group (SSG) Head Margaret A. Bengzon; SVP for Medical Services Group Dr. Eugenio Jose F. Ramos; SVP for Patient Services Group Virginia B. Alano; VP for Professional Services Development Office (PSDO) Dr. Blesilda E. Concepcion; SVP for Finance and Administrative Services Group Benita J. Macalagay; Corporate Human Resources Head Socorro Y. Sun and Dr. Erlinda C. Oracion, AVP and Clinical Quality Director, Quality Improvement and Safety Division (QSD) 

Looking for a medical facility that meets all these imperatives? You need not look any further, not even outside the country, or the city!

Just recently, The Medical City earned its fourth Joint Commission International’s Gold Seal of Approval® for Hospital Accreditation. Thanks to the premier health institution’s demonstration of continuous compliance with its internationally-recognized standards. The hailed Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care.

TMC underwent a rigorous on-site survey on September 14 to 18, 2015. During the survey, a team of JCI expert surveyors evaluated compliance with hospital standards related to a variety of areas, including the International Patient Safety Goals, patient assessment and care, anesthesia and surgical care, medication management, patient and family education, quality improvement, infection prevention and control, governance and leadership, facility management, staff qualifications and education, and information management.

The health institution received perfect scores in critical standards on Patient and Family Rights (PFR), Access to Care and Continuity of Care (ACC), Care of Patients (COP), and Governance, Leadership and Direction (GLD) Staff Qualifications and Education (SQE).

The Medical City community with the JCI surveyors at the Augusto Barcelon auditorium.

Certification for AMI Program

Aside from the fourth international accreditation, the hospital has also received a certification from JCI for its Acute Myocardial Infarction (AMI) program. This makes TMC the first health institution in the Philippines to be granted a JCI Clinical Care Program Certification (CCPC) for its AMI program.

AMI is the medical term for heart attack. The TMC Cardiovascular Center has an AMI program which targets a 90 minute or less Door-to-Balloon time. This means that a heart attack patient who walks through the doors of the hospital’s Emergency Department should have the blocked coronary artery opened in the Catheterization Laboratory within 90 minutes.

TMC’s expanded Cath Lab capacity and experienced and highly competent interventional cardiologists and support staff who are trained to handle such complex cases, ensure the successful implementation of the AMI program giving patients the best possible and the most timely cardiac care.

Living a healthy life should always be our concern. And when it comes to our health care, always settle for the best. 





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